Status: Completed
Opened: 2026-03-04 09:15:00 · Updated: 2026-03-05 16:40:00
John Doe
100 Main St, Springfield, IL 62701
555-0101 · john.doe@email.com
Prefers email for status updates.
Mike Rivera — Technician
Laptop · Dell XPS 13 9310
S/N: DELL-SN8X7Q2 · OS: Windows 11 Home · Asset: CUST01-LT-001
LCD panel damaged; vertical lines; needs replacement.
| SKU | Part | Qty | Unit | Line |
|---|---|---|---|---|
| SCR-DELL-13-FHD | LCD panel assembly 13.3 inch FHD (Dell XPS class) | 1 | $120.00 | $120.00 |
| Parts subtotal | $120.00 | |||
| Labor (estimate / charge) | $80.00 | |||
| Ticket total (parts + labor) | $200.00 | |||
Technician sign-off
______________________________ Date: _______________
Shop use
Internal notes: ________________________________________________